Clickfunnels Missing Purchase – How to Fix it by Funneltops

Lately, I get a lot of questions about the missing purchase error when using clickfunnels. I have seen pictures of some people sent to me, and I understand the error you are facing.

You can see the image below.

Clickfunnels missing purchase

When developing a new funnel, you will most likely get a missing purchase error if you don’t pay attention. If you do not re-check the funnel after installation, the customer will most likely be unable to purchase your product. To be more precise, your funnel is not working. So I recommend that after installing the funnel, try buying products on your funnel to check if the missing purchase error occurs. If it does, find the reasons I listed below to fix.

Instructions to fix missing purchase error in clickfunnels

Case 1: You have not added a product to the funnel.

When setting up purchases on your funnel, you’ll need to add products to your funnel, so your customers can make a payment for you. Need to check the product was created on your page or not? If you don’t have a product, immediately add it.

Add a product in missing purchase

Case 2: Check your on-page factors

This happens very often because when you build a funnel, you may forget to link elements together, so the features cannot work.

You can follow the steps just below to check the details.

Step 1: Go to the order form, tab on the left in the dashboard, and manage your funnel.

Oder form in clickfunnels

Step 2: Please click on “Edit Page.” This will help you re-edit the Page Oder.

Edit Page Order

Step 3: Above the order form, add a new element just like the other funnel elements.

Add New Element

Step 4: Select an element as “Order Select” from the window that appears on the right side

Select order page

Step 5: A selection element has been added to your page order. This is to help your funnel understand that you selected a product before making a payment.

Step 5 element has been added to your page order

Step 6: Save your changes and check your funnel again after it’s done.

Save and done

Case 3: Review your payment gateway.

You need to double-check that your payment gateway is working and connected to your funnel. Make sure your channel is

Case 4: Remove the tracking code on your funnel.

Many tracking codes affect your funnel activity. If you use the tracking code on your funnel, try deleting it and recheck your funnel after deleting.

Tracking code missing purchase

I have listed some missing purchase error cases. These are the most common errors, and I think that if your funnel fails, it is most likely 1 of the four above, so I encourage you to double-check the ones I’ve listed.

Author: Tanka

In 2015 I knew Clickfunnel, since then I focused on researching software to support building and developing funnels. The knowledge I share here is the knowledge due to my 8 years of online marketing experience. I hope it will be of great help.

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